Customer reviews of Heathrow Trade Sales Ltd

By peter b on 06 February 2017 | Purchase not verified

bought citroen dispatch from here in December took to my local garages fail the mot soi got that fix they cover half cost then vehicle was burning oil gallon a week so had it back while I was hoilday went pick up still no different now cancle warranty as use as taxi they gave 500 towards the repair looks needs new engine what goingcost me 2000 pounds it will teach me lesson if sore place were vehicle came from I would walk away

Reply from Heathrow Trade Sales Ltd on 08/02/17

thank you for your review the mot on the vehicle was 1 yrs I understand because you are using the vehicle as a taxi that a more intense inspection needs to be carried out but we did put a 1 yrs mot and it passed a 1 yrs mot in regards to the warranty on the vehicle the terms of all warranty's in the uk will not cover taxi use so hence the warranty was void nothing to do with us you have covered over 4,000 miles in the vehicle and out of good will we offered you £500 towards the oil leak which you took from us and we paid on the day as the warranty would not pay due to taxi use so to give a review like you have we think is unfair considering every thing we have done most garages would of told you that use of a taxi your on your own but we did not do that and dealt with you in a fair manner