Customer reviews of Heathrow Trade Sales Ltd

By John J on 17 March 2018 | Verified purchase

I was a bit nervous when I first arrived here, everything had a bit of a grubby and messy feel about it. Then I reminded myself that this is a second hand van sales place - and relaxed. It is exactly what it should be. Rough, but honest. The team are all proper stereotypical used car & van salesmen - recognise this, and you will get exactly what you would expect. Blunt honesty. Don't expect to phone them and get all the answers you want - they're too busy for that. Go and visit them and look at the stock. I found the selection quite good and once I established with W what I wanted, he found just that and met my price requirememts too. C does not leave his office, but seems very knowledgable and straight talking. T is a no-nonsense guy, who delivers what he promises. The little KOSOVAN dude is very polite and helpful too. I would not hesitate to recommend this place to anyone looking for a fair priced USED van.

Reply from Heathrow Trade Sales Ltd on 21/03/18

hi john thanks for your review and business yes we are very strait forward here no nonsense good old fashioned honest dealing and yes as you experienced we are very busy we sell so many vans and cars every day because we do what we say we are going to do we don't let our customers down no frills and spills here what are all designed to confuse the client we sell good vans and cars not posh waiting rooms that's why we have so many clients that keep coming back once again many thanks from all the team

By Andrew O on 06 March 2018 | Verified purchase

very good seller and good trader . recommend +++, passion in dealing with costumer, try to get best offer for them

Reply from Heathrow Trade Sales Ltd on 07/03/18

hi sir thank you so much for your review and business and yes our staff are very passionate in what they do our staff are trained to the highest standards so you the client will always be taken care of and receive the right information about the car or van that you want to buy so once again many thanks from all the team

By Tracey L on 06 March 2018 | Verified purchase

Great service,friendly and help full Made buying a car very easy ,a pleasure to deal with, Would recommend to family and friends

Reply from Heathrow Trade Sales Ltd on 07/03/18

hi tracey thank you so much for your review and business yes our staff are always friendly and very helpful we go the extra mile here and always listen to our clients and get to know exactly what they want so once again many thanks from all the team

By Satvinder R on 26 February 2018 | Verified purchase

Delt with Charles when buying my vehicle from Heathrow Trade Sales. He always had a smile on his face and he also made sure that my vehicle was in a good working condition before it left his premises. Also friendly staff. So many thanks.

Reply from Heathrow Trade Sales Ltd on 27/02/18

hi sir thank you so much for your business and review we aim to please at all times our clients are always treated with the upmost respect our staff always go the extra mile to keep our clients happy as you experienced so once again many thanks from all the team happy motoring

By Mateusz P on 10 February 2018 | Verified purchase

Everything from beginning to the end just professional.

Reply from Heathrow Trade Sales Ltd on 11/02/18

hi thank you for your review and business and yes we are professional and take pride in what we do we are a firm you can trust no nonsense with us just good honest people that go the extra mile for our clients so once again many thanks from all the team

By Jonathan W on 21 January 2018 | Verified purchase

No problems at all even with a 560 mile journey home the van was faultless

Reply from Heathrow Trade Sales Ltd on 23/01/18

hi mr Wallace thank you so much for your review and business yes our vans are in very good condition and are mainly 1 owners we aim to deliver a first class service so once again many thanks from all the team

By Chris F on 08 January 2018 | Verified purchase

Travelled from Lincolnshire to look at a van advertised on Autotrader. Staff very helpful, took van for a test drive, very happy with it. Exactly as advertised on the website. So happy the boss arranged the tax on the van and we drove it home the same day. No issues travelling the 100+ miles. Very helpful.

Reply from Heathrow Trade Sales Ltd on 11/01/18

hi chris it was a pleasure doing business with you thank you so much for your review we aim to please here and go the extra mile to keep our clients happy we are a firm that you can trust that's why we have so many good reviews and and lots of returning clients so once again many thanks from all the team

By Bob S on 08 January 2018 | Verified purchase

First class service from start to finish. Very professional and would defiantly use again.

Reply from Heathrow Trade Sales Ltd on 11/01/18

hi bob thank you so much for your review and business yes our team are trained to the highest level and always deliver a first class service its our goal to serve the public in the very best way nothing less will do for us that's why we have so many positive reviews and repeat clients so once again many thanks from all the team

By Louise R on 04 January 2018 | Verified purchase

Really helpful people when it came to me asking thousands of questions, highly recommended

Reply from Heathrow Trade Sales Ltd on 06/01/18

hi louise thank you so much for your review and business and yes our team are very helpful and deliver a superior customer service we aim to please always nothing less will do for us we go the extra mile so once again from all the team many thanks

By Nigel B on 18 November 2017 | Verified purchase

A true gent and true to his word . What more could you want!! I would definitely recommend Heathrow Trade Sales Ltd

Reply from Heathrow Trade Sales Ltd on 19/11/17

hi nigel thanks for your business & review yes we do what we say here we don't let our clients down and always go the extra mile that's why we have so many clients coming back year after year so once again many thanks from all the team